Cry Babies Cost More | Do Customers Expect Too Much? | Zappos.com

Please join us on Tuesday night (July 3rd) for a deep look into customer service and the potential paradigm shift. As customers, have we become such cry babies that we end up paying more because “over the top”¬†customer service is expensive and expected? Zappos.com Customer Loyalty Team members join us for the discussion.

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Apple APP video features OnTheHORN.com

Chief Techie at CTTechJunkie.com, Lon Seidman, has featured our blues music show in his video about the new Apple APP for podcasts. Here’s the video and what he has to say about the APP. Apple released a stand alone podcast application that allows you to stream or download thousands of commercial and independently produced content.Continue Reading

Tonight @ 8pm: Speaker of the House Chris Donovan | Simon Schuster Author K Dawn Goodwin

Tonight at 8pm on NewsTalk Tonight: Rep. Christopher G. Donovan, Speaker of the Connecticut House of Representatives, sits with Brian Parker to discuss his run for Congress. He was sworn in as Speaker on January 7, 2009, and began his second term as Speaker in January 2011. Author K. Dawn Goodwin, Until He Comes from SimonContinue Reading